About

b. 1986, HK.

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THE WHOLE HUMAN ME

Over the years, I’ve had to learn to have comfort in ambiguity, to be flexible, curious, and have a growth mindset.

At its core, I love to work in vision and strategy. I'm a big fan and thrive with collaboration. It's a passion and goal of mine to spread design thinking to everyone, especially when many have never seen a UXer in the wild. I will 2x2 you a meal plan for the week. TBH, I realized that the cool thing about User Experience is you can literally work on any topic anywhere (finance, exercise apps, checking out in store, clinical trials, even personal needs like planning a wedding). With all these changes in context, you start developing a toolbelt of tactics to tackle the problems and accommodate so many different needs. So you’ll see, I’ve started to blur the lines from a portfolio site focused soley on output of work, but showing the mulit-faceted person I am. If I could only put being a new mom or investing in personal growth on a resume. My hope is this will help people be true to themselves, get inspiration from design thinking strategy, or partner with me as I explore service offerings independent from the day-time problem solving gig.

I currently have an almost 2 year old, wonderful daughter who is 110% of my camera roll. I also have two beautiful doggos: Rengar and Sona. I'm in love with avocado (so very millennial of me). I've had blue and pink hair - not at the same time. I also love a good workout, playing video games, or making up recipes.

THE WORK PROCESS ME

  1. Ask questions without fear: Do stakeholders want a wood bridge to cross the river or do they want the most efficient way for communicating across the river? That changes things right? Don’t be afraid to ask ALL the questions to understand the real ask regardless of title.

  2. Have all the empathy: Having empathy is part of your job. How you play with others, impacts not only an enjoyable, oh you know, 40-hours-a-week-of-your-life, but can impact deliverables or buy-in.

  3. Experiences have no boundaries: I challenge myself and others to see full experiences that probably began way before they got to the digital space and ended way after it.

  4. 2 heads are always better than 1: I asked in an interview once if I could collaborate with other designers. I was told, “Yea..….but you shouldn’t need to and should be able work independently.” Yea, I’m capable of that. That’s not where I thrive. Collaboration IS.

You wanted formal process? I hear you. We can totally talk double diamonds, dual-track… I’m down. But ForReal_v3_final_FINAL stuffs is the in betweens of the process. Like a Reeses. Oreos. Sandwiches. It’s literally proven.